Scope of Services

Services

Electronic Service Channels

Phone Banking

Net Banking

Sole Personal Account

Joint Account

Funds Transfer to pre-registered third-party account within bank

Y

Y

Y

Funds Transfer to un-registered third-party account

N

Y

N

Funds Transfer to other local banks account

N

Y

N

Transfer to Overseas Account

N

Y

Y

Buy / Sell Foreign Currencies

N

Y

Y

Bill Payment

N

Y

N

Direct Debit Authorization

N

Y

N

Time Deposit Services

N

Y

Y

Account Balance Enquiry

Y

Y

Y

Transaction History Enquiry

Y

Y

Y

Online Insurance Application

N

Y

N

Product / Service Application

Y

Y

Y

Rate Enquiry

Y

Y

Y

Daily Limit Enquiry

N

Y

Y

Change of Password

Y

Y

Y

PBHK Pay Setting

N

Y

N

Mobile Securities Trading – Device Activation / De-Activation

N

Y

N

Two-Factor Authentication

N

Y

N

Change Personal Information

N

Y

N

Product Information Enquiry

Y

N

N

Loans Account Enquiry

N

Y

Y

Financial Calculator

Y

Y

Y

Template

N

Y

Y